Crush Club
PREREQUISITE: Gym Membership (must sign up for a membership before enrolling in Crush Club)
Not sure about signing up? Try out the program one time for a $10 trial class fee! Call ahead for availability. Then pay at the Welcome Desk on the day of the practice. Rental gear is additional.
Enrollment in a recreational program does not provide inSPIRE Rock gym membership. Crush Club requires an active gym membership in addition to the program.
MONTHLY BILLING
- All Youth Programs and Teams are billed monthly through automatic electronic funds transfer. Payments process on the 1st of each month.
- Monthly dues remain consistent across the team year as they are calculated based on the full practice calendar.
- All changes must be made before the bill date.
- No refunds are given for dues already paid.
- If an account becomes past due, the youth will not be allowed to climb until the balance is resolved.
- Participants in all youth programs and teams need to either rent or provide their own climbing gear.
CALENDAR
All Programs and Teams are year-round. However, there are no practices on these holidays and school breaks:
- Labor Day
- Thanksgiving Week
- Winter Break
- Spring Break
- Memorial Day
- Fourth of July
MISSED PRACTICES
We staff and plan programs in advance and often operate at full capacity. No refunds or make-up practices are provided for missed sessions, absences, no-shows, or disenrollment.
BEHAVIORAL EXPECTATIONS- Our goal is to provide a safe and positive environment. We use proactive behavior guidance and redirection.
- If a youth's behavior becomes unsafe or inappropriate, a guardian may be asked to pick up their youth.
- Serious or repeated unsafe behavior may result in removal from the program with no refund.
- All participants are also expected to follow gym-wide policies.
MAKING CHANGES
All changes must be done via the online customer portal by the parent/guardian. Emails, phone calls, speaking with a coach, or speaking with staff are NOT valid methods for making changes.
TERMINATE (to disenroll from a program/team and end billing)
- The termination must be completed via the online customer portal by the parent/guardian before 11:59 pm on the day prior to the next bill date. Requests submitted on or after the bill date will take effect in the next billing cycle.
Recreational Programs
- Recreational Program participants cannot freeze, pause, or hold spots.
- If a participant terminates their program for any reason and later wishes to rejoin, they can do so by enrolling in the program again online (space permitting).
- If no spots are available, they can join the waitlist pool. When a spot becomes available, everyone in the waitlist pool is eligible to take the spot. Spots are awarded on a "first come, first served" basis to those who complete the online enrollment.
For more information, please contact a Coach at 806-589-4363 or lubbock@inspirerock.com
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